Last Updated: 16 February 2026

Evershine Global (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our visa processing, air ticket booking, and tour services. By using our services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following personal data:

• Contact Information: Name, email address, phone number, residential address.
• Identity & Passport Details: Passport number, nationality, date of birth, and government-issued identification required for visa processing.
• Travel Information: Travel history, travel plans, itineraries, visa applications, and booking details.
• Payment Information: Billing and transaction details (payments are processed securely; we do not store full card details).
• Additional Personal Details: Emergency contacts and other information required for visa or travel processing.
• Usage Data: IP address, browser type, device information, website usage data, and cookies for analytics and website functionality.

2. How We Use Your Information

We use your personal information to:

• Process visa applications and travel bookings efficiently

• Communicate regarding bookings, visa updates, payments, and support services

• Issue travel documents and manage travel arrangements

• Improve our services and personalize customer experience

• Send marketing or promotional communications (only with your consent)

• Comply with legal obligations and protect our business and customers

3. Sharing of Personal Data

We may share your information with:

• Embassies, consulates, and visa processing centers for visa processing

• Airlines, hotels, tour operators, and transport providers for travel arrangements

• Payment gateway providers for secure transaction processing

• Trusted service providers such as cloud storage, email services, and analytics providers

• Government or law enforcement authorities if required by law

We do not sell, trade, or rent your personal information to third parties.

4. Data Storage and Security

• Your data is stored securely using protected servers and secure systems.

• We use encryption, secure networks, and access controls to protect your data.

• While we use strong security measures, no system is 100% secure, and users are encouraged to protect their personal information.

5. Data Retention

We retain personal data only as long as necessary for service delivery, legal compliance, and dispute resolution.
Unnecessary data will be securely deleted or anonymized unless required by law to retain.

6. Your Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data when no longer required

• Withdraw consent for marketing communications

• Request a copy of your data where applicable

To exercise these rights, contact us using the details below.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors without parental or guardian consent.

8. Compliance With Laws

We comply with applicable data protection laws and regulations in Sri Lanka and international data protection standards where applicable.

9. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of our services after updates means you accept the revised Privacy Policy.

10. Contact Us

For privacy questions or data-related requests, please contact:

Phone: +94 77 948 4164
Email: evershine.global87@gmail.com
Address: 83/1 W.A. Silva Mawatha, Wellawatta, Sri Lanka

We will respond to all privacy-related requests as soon as possible.